Managed Services · Greater Toronto Area

Services

Managed IT services for SMB, Corporate & Enterprise across the GTA — a one-stop shop for every layer of IT.

09 Service Areas· 01 Provider· Remote Monitoring· SMB — Corporate — Enterprise
Choose your level

Sized to your business.

Every service below is delivered at three levels of managed care. Pick the level that fits today — it grows with you.

Tier 01 — Essential

SMB

Reliable Technology. Secure Business. Expert Support.

For small and mid-sized businesses that need IT handled properly, without building an in-house department.

  • Help desk & technical support
  • Endpoint protection, antivirus & MFA
  • Microsoft 365, fully managed
Tier 02 — Professional

Corporate

Technology. Managed. Secure. Supported.

For growing organizations that need structure, reporting and a deeper bench of expertise behind their IT.

  • Everything in Essential, scaled up
  • Email security & managed firewall
  • Managed backup, including Microsoft 365
Tier 03 — Premium

Enterprise

Enterprise Technology. Managed With Confidence.

For complex, multi-site environments that demand governance, strategy and deep technical coverage.

  • 24/7 security monitoring
  • Vulnerability scanning & compliance audits
  • vCIO, IT strategy & quarterly reviews
A starting point, not a cap. The tiers are a foundation — any service can be added or mixed à la carte, so your package fits how your business actually runs.
What we manage

Every layer of your IT, handled.

One provider for support, security, cloud, network and phones — managed end to end, so nothing falls between vendors.

01

Managed IT Support

A responsive help desk and hands-on support that keeps your team working — not waiting on hold.

  • Help desk & technical support
  • Remote & on-site support
  • Employee onboarding & offboarding
  • Software & application support
  • IT documentation & asset management
02

Cybersecurity

Layered protection across your users, devices, email and network — built to keep threats out.

  • Endpoint protection
  • Email security
  • Multi-factor authentication
  • Firewall management
  • Security monitoring
  • Vulnerability management
  • Security awareness training
03

Cloud & Microsoft 365

Email, Teams, SharePoint and licences — migrated, secured and managed for you.

  • Microsoft 365 management
  • Business email
  • Teams, SharePoint & OneDrive
  • User & license management
  • Cloud migration
  • Microsoft 365 security
04

Network & Infrastructure

Wi-Fi, firewalls, VPNs and servers — the backbone of your office, monitored and maintained end to end.

  • Network monitoring
  • Wi-Fi management
  • Router & switch management
  • VPN setup & management
  • Server management
  • Infrastructure upgrades
05

Backup & Disaster Recovery

Automated, tested backups and a recovery plan that’s ready before you ever need it.

  • Automated cloud backups
  • Server & workstation backups
  • Microsoft 365 backups
  • Backup monitoring & testing
  • Data recovery
  • Business continuity planning
06

Proactive IT Management

Monitoring and patching that fixes issues before your team ever notices them.

  • System & device monitoring
  • Patch management
  • Automated alerts
  • Preventative maintenance
  • Performance monitoring
  • Proactive issue resolution
07

IT Projects & Consulting

Assessments, migrations and upgrades planned around your business — not the other way around.

  • IT assessments
  • Technology planning & roadmaps
  • New office setup
  • Cloud & Microsoft 365 migration
  • Cybersecurity projects
08

VoIP & Business Phone Systems

Modern phone systems that follow your team — office, home or on the road.

  • Business phone systems, set up for your team
  • Managed as part of your IT environment
09

Compliance & Security Audits

Know exactly where you stand — and what to fix first.

  • Security audits
  • Compliance support for your industry requirements

Need hardware? We source and set up equipment as part of your managed service — the right gear, configured and under management from day one, never sold off a shelf.

How it works

From first call to fully managed.

Step 01

Assess

We audit your systems, security and pain points, and map what needs attention first.

Step 02

Stabilize

We close the urgent risks, secure the gaps and bring everything under management.

Step 03

Operate

Day-to-day support, monitoring and maintenance — handled quietly in the background.

Step 04

Improve

Regular reviews and a technology roadmap that keeps you ahead, instead of catching up.

Questions

Before you ask.

Q1 How does pricing work?

Every engagement is quoted to fit — no two environments are the same, so we don’t publish package prices. We build the quote around your users, your systems and the services you actually need, with monthly or annual invoicing — your choice. Get a quote and we’ll put real numbers to it.

Q2 Do you replace our internal IT person?

No. If you already have internal IT, we work alongside them. Co-managed options let your team keep the day-to-day while we cover the monitoring, security, projects and overflow behind them — extra depth, not a replacement.

Q3 Which areas do you serve?

We serve SMB, Corporate & Enterprise clients across the Greater Toronto Area — and with remote support, we can help your team anywhere they work.

Q4 How do we start?

With an assessment — no obligation. We look at your environment first (Assess), close the urgent gaps (Stabilize), bring everything under management (Operate), and then keep improving it over time (Improve). One call starts it: 437-365-8600.

Still have questions? Email Admin@DayaTech.ca or call 437-365-8600.

Let’s talk about your IT.

Tell us what’s not working — or what you want handled before it becomes a problem. The first conversation costs nothing.