SMB Solutions
Reliable Technology. Secure Business. Expert Support.
Your business depends on technology that works. Daya Tech is the one-stop shop for every layer of IT for small and medium businesses — support, cybersecurity, Microsoft 365, cloud, networks and proactive management under one roof, so your team can stay focused on the business.
Three solutions for you
See what the Professional and Premium tiers add on top of Essential, so you can judge whether your business needs that extra structure, security, and strategic support today — or room to step up as you grow.
For small and medium businesses that need IT handled properly — a dependable foundation, without building an in-house department.
The Essential foundation
- Help desk & technical support
- Endpoint protection, antivirus & multi-factor authentication
- Microsoft 365 management & business email
- Remote monitoring, patching & proactive management
For growing organizations that need stronger security, more structure, and IT that scales with the team.
Everything in SMB, plus
- Email security & a managed firewall
- Managed backup, including Microsoft 365 backup
- Security awareness training for staff
- IT projects & consulting, VoIP phone systems & hardware procurement
For larger or more complex environments — multi-site operations, regulated industries, and formal compliance demands.
Everything in Corporate, plus
- 24/7 security monitoring
- Vulnerability scanning & compliance audits
- vCIO, IT strategy & quarterly reviews
- Disaster recovery planning & on-site support included
Each solution is a starting point, not a cap — any service can be added à la carte, and you can step up a tier as your business grows, without changing providers or starting over.
A one-stop shop for the technology your business relies on.
Technology is easier to manage when support, security, cloud services, infrastructure and monitoring work together. Daya Tech brings those moving parts into one coordinated plan — reliable technology without the overhead of an internal IT department.
Fast help for your team.
Protection across the stack.
Work and collaborate securely.
Monitor, patch, maintain.
The Essential package, in full.
Five service areas, managed as one plan — sized for small and medium businesses, with nothing falling between vendors.
Managed IT Support
Practical support for your people and devices.
Give employees a dependable place to turn when technology gets in the way.
- Help desk & technical support
- Remote support
- On-site support (add-on)
- Computer & device troubleshooting
- Employee onboarding & offboarding
- Software & application support
- IT documentation & asset management
Business outcome: Less day-to-day friction and a clearer support experience for your team.
Cybersecurity
Layered protection for a changing threat landscape.
Strengthen the safeguards around your users and devices.
- Endpoint protection
- Antivirus & anti-malware
- Multi-factor authentication
Business outcome: A more resilient security posture built around the way your business works.
Cloud & Microsoft 365
Secure, well-managed tools for modern work.
Make it easier for employees to communicate, collaborate and access what they need.
- Microsoft 365 management
- Business email
- Microsoft Teams
- SharePoint & OneDrive
- User & licence management
- Microsoft Entra ID
- Microsoft 365 security
Business outcome: Cloud tools that are easier to govern and support as the business changes.
Network & Infrastructure
A stable foundation for every connected part of the business.
Keep offices, users, devices and systems connected with properly managed infrastructure.
- Network monitoring
- Wi-Fi management
- Router & switch management
- VPN setup & management
- Network troubleshooting
- Infrastructure upgrades
Business outcome: More dependable connectivity and a foundation that can support growth.
Proactive IT Management
Find and fix issues before they become bigger problems.
Ongoing monitoring and maintenance that improves reliability across the environment.
- Remote monitoring
- Patch management
- Automated alerts
- Preventative maintenance
- Performance monitoring
- Proactive issue resolution
Business outcome: Fewer avoidable surprises and a more consistent technology experience.
A starting point, not a cap. Essential is the foundation — any service can be added or mixed à la carte, so your package fits how your business actually runs. And when you outgrow it, Corporate and Enterprise build on the same relationship.
Your one-stop shop for IT.
Bring support, security, cloud, infrastructure and monitoring into one coordinated relationship — with one team accountable for it all.
Proactive, not just reactive
Monitoring, patching, maintenance and alerting address risk before it interrupts the workday.
Security built into the service
Protection across endpoints and identity — not as an afterthought.
Room to grow
Start with what you need today and add services as your business changes.
From first call to fully managed.
Assess
Review the current environment and priorities.
Stabilize
Define the right support, security and technology approach, coordinate users, tools, documentation and handoff, and close the urgent gaps.
Operate
Support the business day to day, with monitoring and systems looked after.
Improve
Revisit needs as the business changes and keep the environment moving forward.
Before you ask.
Q1 How does pricing work?
Every engagement is quoted to fit — no two environments are the same, so we don’t publish package prices. We build the quote around your users, your systems and the services you actually need, with monthly or annual invoicing — your choice. Get a quote and we’ll put real numbers to it.
Q2 We don’t have an IT person. Is this for us?
Yes — that’s exactly who Essential is built for. Daya Tech becomes your IT department: a help desk your team can call, monitoring and security running in the background, and one team accountable for all of it — without the overhead of hiring in-house.
Q3 What does day-to-day support look like?
You get a responsive help desk for your team — remote help for everyday issues, with on-site support available as an add-on, plus device management that keeps computers and users running smoothly.
Q4 Which areas do you serve?
We serve small and medium businesses across the Greater Toronto Area — and with remote support, we can help your team anywhere they work.
Q5 How do we get started?
It starts with an assessment — no obligation. We review your current environment and priorities (Discover), define the right approach (Plan), coordinate the handoff (Transition), then support and monitor your systems day to day (Manage & Improve). One call starts it: 437-365-8600.
Q6 What happens when we outgrow Essential?
You step up, not out. Corporate (Professional) adds structure, reporting and standardization for growing organizations; Enterprise (Premium) adds governance and deeper coverage for complex environments — all with the same team, so nothing is rebuilt and no provider changes hands.
Let’s talk about your IT.
Ready for IT that works around your business? Tell us what’s working, what’s slowing your team down, and where you want the business to go. The first conversation costs nothing.